Uninstalling the Windows Agent

Last updated: October 23, 2026

Use the agent's uninstaller on the Windows endpoint to remove the Cyrisma Agent. Once it's removed, the agent stops checking in and no longer sends updated endpoint data.

Related articles:

Deploying the Cyrisma Agent on Windows | Cyrisma Knowledge Base
Windows Agent Upgrade – Troubleshooting Guide (includes steps to remove the legacy agent)

Uninstall the Agent

These steps apply if the agent was installed in the default folder, C:\Program Files\CyrismaAgent.

On the endpoint, open File Explorer.
Go to C:\Program Files\CyrismaAgent.
Run uninstall.exe.
Follow the prompts to finish removing the agent.

Note: If the agent was installed in a different folder, go to that folder in Step 2.

Removing a Legacy Agent

Older (legacy) agents were installed in C:\CYRISMA_Agent and use a different uninstaller. To remove a legacy agent, see Installing the Latest Agent in the Windows Agent Upgrade – Troubleshooting Guide.

After Uninstalling

The agent stops checking in and no longer sends updated endpoint data to Cyrisma.

To reinstall, see Deploying the Cyrisma Agent on Windows | Cyrisma Knowledge Base.