How to Delete a Mitigation Plan in Cyrisma

Last updated: December 23, 2025

Once a mitigation plan is created in Cyrisma, it cannot be deleted directly through the user interface. This article explains why deletion is restricted and outlines the correct process for requesting removal through support.

Why Mitigation Plans Cannot Be Deleted in the UI

Mitigation plans are tied to vulnerability remediation workflows, reporting history, and audit records. To prevent accidental data loss or disruption to compliance tracking, Cyrisma restricts deletion actions to the support team.

This ensures:

  • Historical remediation data remains intact

  • Compliance and reporting accuracy is preserved

  • Accidental deletions are avoided

How to Request Deletion of a Mitigation Plan

If a mitigation plan was created in error or is no longer required, it can be removed through a support request.

Step 1: Confirm the Plan Is No Longer Needed

Before requesting deletion, verify that:

  • The plan is not actively being worked

  • It is not required for compliance tracking or reporting

  • No dependencies rely on the plan

Step 2: Submit a Support Ticket

Open a support ticket with Cyrisma and include the following information:

  • A clear request to delete mitigation plans

  • The name(s) of the mitigation plan(s) to be deleted

  • Whether the request applies to:

    • Specific plans, or

    • All mitigation plans you created

  • Indicate urgency if applicable

Providing exact plan names helps reduce processing time.

Step 3: Await Support Confirmation

Once the request is reviewed:

  • The Cyrisma Support team will delete the mitigation plan(s)

  • You will receive confirmation via the support ticket once completed

Processing time may vary depending on the number of plans and request scope.

Key Notes

  • Mitigation plans cannot be restored once deleted

  • Deletion does not automatically affect scan results or vulnerabilities

  • This process applies to both MSP and client instances

Summary

  • Mitigation plans cannot be deleted through the Cyrisma UI

  • A support ticket is required for removal

  • Deletion is restricted to protect audit integrity and reporting accuracy

  • Support will confirm once the request is completed

If you need assistance determining whether a mitigation plan should be deleted, contact Cyrisma Support before submitting the request.